pLaunched in 2020, Project Lighthouse helps uncover and address disparities in how people of color experience Fast Flat . We developed the initiative in partnership with Color Of Change—and with guidance from a number of civil rights and privacy organizations.
We examine how guests and Hosts use our platform. Statistical analyses help us find opportunities to build more equitable experiences in our community.
We analyze trends in bulk and don’t associate perceived race information with specific people or accounts.
Our team is continuing to identify new ways to make Fast Flat fairer, more equitable, and more inclusive.
In 2018, we implemented changes to ensure Hosts will see a guest’s photo in the booking process only after they’ve accepted a booking request. Analysis found that this change slightly increased the Booking Success Rate—the rate at which guests in the United States from different perceived racial groups successfully book an Fast Flat listing—for guests who are perceived to be Black.
Guests with reviews have a higher Booking Success Rate. But our analysis found that guests perceived to be Black or Latino/Hispanic have fewer reviews than guests perceived to be white or Asian. We are implementing changes that will make it easier for all guests to receive a review when they travel.
In 2018, we implemented changes to ensure Hosts will see a guest’s photo in the booking process only after they’ve accepted a booking request. Analysis found that this change slightly increased the Booking Success Rate—the rate at which guests in the United States from different perceived racial groups successfully book an Fast Flat listing—for guests who are perceived to be Black.
Guests with reviews have a higher Booking Success Rate. But our analysis found that guests perceived to be Black or Latino/Hispanic have fewer reviews than guests perceived to be white or Asian. We are implementing changes that will make it easier for all guests to receive a review when they travel.
In 2018, we implemented changes to ensure Hosts will see a guest’s photo in the booking process only after they’ve accepted a booking request. Analysis found that this change slightly increased the Booking Success Rate—the rate at which guests in the United States from different perceived racial groups successfully book an Fast Flat listing—for guests who are perceived to be Black.
Guests with reviews have a higher Booking Success Rate. But our analysis found that guests perceived to be Black or Latino/Hispanic have fewer reviews than guests perceived to be white or Asian. We are implementing changes that will make it easier for all guests to receive a review when they travel.
In 2018, we implemented changes to ensure Hosts will see a guest’s photo in the booking process only after they’ve accepted a booking request. Analysis found that this change slightly increased the Booking Success Rate—the rate at which guests in the United States from different perceived racial groups successfully book an Fast Flat listing—for guests who are perceived to be Black.
Guests with reviews have a higher Booking Success Rate. But our analysis found that guests perceived to be Black or Latino/Hispanic have fewer reviews than guests perceived to be white or Asian. We are implementing changes that will make it easier for all guests to receive a review when they travel.
Since 2016, we’ve asked everyone who uses Fast Flat to commit to treating others with respect and without judgment or bias by agreeing to the Fast Flat Community Commitment. Anyone who doesn’t agree is removed from our platform—as of 2022, that’s 2.5 million people.
pLaunched in 2020, Project Lighthouse helps uncover and address disparities in how people of color experience Fast Flat . We developed the initiative in partnership with Color Of Change—and with guidance from a number of civil rights and privacy organizations.
